Pinup App Terms & Conditions —
Transparent, Simple & in Bengali

Welcome to pinup app. This document constitutes a legal agreement between pinup app and its users. By creating an account or using any of our services, you are deemed to have read and accepted all of these Terms & Conditions.

Pinup app is an internationally licensed online gaming platform committed to delivering the highest-quality gaming experience for users in Bangladesh. All members are required to comply with the platform's rules and policies.

If you do not agree with any part of these Terms & Conditions, please refrain from using pinup app. pinup app is not liable for any issues arising from a failure to understand the terms.

The following requirements must be met to open an account on pinup app:

• You must be at least 18 years of age.
• You must provide accurate and truthful information during registration. Providing false details will result in account termination.
• Each person may open only one account. Having multiple accounts may result in all accounts being closed and funds forfeited.
• Your account password must be kept strictly confidential. Sharing or transferring your account to another person is not permitted.
• The mobile number and email address provided at registration must remain active.

What to Do After Registration

We strongly recommend submitting your KYC documents as soon as possible after opening your account to avoid any delays with future withdrawals. Please keep your name, address, and payment details up to date in your profile.

Pinup app is strictly an adults-only platform. Account registration by anyone under the age of 18 is completely prohibited. If an underage account is detected, it will be suspended immediately and all funds will be forfeited.

If you suspect that a minor is using your device or account, change your password immediately and notify our support team.

The following rules apply when making deposits on pinup app:

• You must use a payment method registered in your own name. Deposits from third-party accounts will not be accepted.
• Minimum deposit limits vary by payment method. For bKash, the minimum is BDT 500.
• Successful deposits are generally credited to your account instantly.
• If a deposit does not reflect in your account due to a technical issue, please contact support within 24 hours.

Accepted Payment Methods

Pinup app currently supports deposits via bKash, Nagad, Rocket, bank transfer, and approved credit/debit cards.

KYC verification must be completed before making a withdrawal. Withdrawal requests from verified members are generally processed within 15–30 minutes.

• The minimum withdrawal amount is BDT 500.
• Withdrawals can only be made to the same payment method used for the deposit.
• To withdraw bonus funds, you must first meet the designated wagering requirement.
• Withdrawals may be temporarily suspended in cases of suspicious activity.
• Daily withdrawal limits vary according to your VIP tier.

Pinup app offers a variety of bonuses — welcome bonuses, reload bonuses, cashback, and free bets. Each bonus comes with its own terms and conditions.

General Bonus Rules

• Each bonus offer is available to each member once only, unless otherwise stated.
• Bonus wagering requirements are typically 3–30 times the bonus amount.
• Bonus funds cannot be used on all games — bonuses may be restricted on certain games.
• Bonuses are generally valid for 7–30 days. Once expired, a bonus is automatically cancelled.
• Multiple bonuses cannot be active simultaneously unless explicitly permitted.

The following activities are strictly prohibited on pinup app and may result in permanent account termination:

• Multiple Accounts: Holding multiple accounts under the same identity is strictly prohibited.
• Bots or Automated Software: Using bots or scripts to gain an unfair advantage in any game is strictly prohibited.
• Bonus Abuse: Exploiting bonuses in violation of their terms is strictly prohibited.
• Money Laundering: Using the platform for money laundering or any other illicit financial activity is strictly prohibited.
• Hacking or Manipulation: Unauthorized access to the system or any attempt to manipulate game outcomes is strictly prohibited.
• Using another person's identity: Opening or operating an account under a false identity is strictly prohibited.

KYC (Know Your Customer) is an internationally recognized identity verification process followed by every legitimate gaming platform. KYC is mandatory on pinup app in the following situations:

• When making your first withdrawal.
• When a withdrawal amount exceeds a specified limit.
• Suspicious activity is detected on the account.
• Whenever requested by pinup app.

Required Documents

To complete KYC, you will generally need to provide one of the following documents:

• National ID Card (NID) — both sides
• Passport — Photo Page
• Driving License (where accepted)

The KYC process is typically completed within 24–48 hours.

Pinup app believes gaming should be a source of entertainment, not addiction. That is why we provide a range of responsible gaming features:

• Deposit Limits: Set your own maximum deposit limit on a daily, weekly, or monthly basis.
• Self-Exclusion: You can temporarily suspend your account for a set period of time.
• Reality Check: You will be reminded at regular intervals how long you have been playing.
• Session Limit: Set a limit on how long you play in a single session.

To learn more, visit our Responsible Gaming View the page.

Pinup app reserves the right to suspend or terminate any account under the following circumstances:

• In the event of a Terms & Conditions violation.
• If registration is completed using false information.
• If suspicious or fraudulent activity is detected.
• Failure to complete KYC verification or submission of fraudulent documents.

Users may also close their account at any time by notifying the support team. All verifiable funds will be returned in such cases.

Pinup app treats the protection of your personal information as a top priority. Data collected during registration is used solely to improve our services and meet legal obligations. Your information is never sold to any third party.

To read our full Privacy Policy Privacy Policy View the page.

Pinup app reserves the right to modify these Terms & Conditions at any time. For significant changes, advance notice will be sent to your registered email address.

Continued use of the platform after any changes will be considered acceptance of the updated terms. We therefore recommend reviewing this page regularly.